"Undelivered" means that the delivery staff has delivered the package, but the package was not properly delivered to the recipient due to the absence of the recipient or other reasons. The package has not been signed for, so it is displayed as undelivered.
The package is delivered by the local delivery service provider when it arrives abroad. In order for you to retrieve the package in time, it is recommended that you take the initiative to contact the delivery company to inquire about the package delivery situation. At the same time, you can also feedback the relevant issues to our customer service, and we will urge the delivery company to solve your package delivery problem as soon as possible.